How to cancel or get a refund on online subscriptions

1. Find the subscription

• Apple: On iPhone or iPad, open Settings → your name → Subscriptions. If you can't find it, search your email for "receipt from Apple" or "invoice from Apple" to see which Apple Account was charged. (Apple: Cancel a subscription)
• Google Play: On Android, go to Subscriptions in Google Play, signed in to the Google Account that has the subscription. (Google Play: Cancel, pause, or change a subscription)
• Amazon: Go to Your Memberships and Subscriptions to see active, canceled, and expired subscriptions with renewal dates and prices. (Amazon: Manage subscriptions)
• PayPal: Settings → Payments → Subscriptions and saved businesses (or Automatic Payments) → select the merchant. (PayPal: Automatic payments)
• Bank or card statement: If there's no app-store receipt, Apple notes you may have subscribed through another company—check your statement to see who bills you, then contact that company.

2. Cancel before it renews

• Apple: Tap the subscription, then Cancel Subscription. No Cancel button (or a red expiration message) means it's already canceled. Cancel a trial at least 24 hours before it ends.
• Google Play: Select the subscription and tap Cancel subscription. Uninstalling the app does not cancel it. After canceling you keep access until the end of the paid period.
• Amazon: In Your Memberships and Subscriptions, choose Manage Subscription → Cancel Subscription. To end Prime, go to your Prime membership → Update, Cancel, and more. (Amazon: End your Prime membership)
• PayPal: On the merchant's automatic-payment page you can cancel the automatic payment.

3. Ask for a refund

• Apple: Sign in to reportaproblem.apple.com → "I'd like to" → "Request a refund" → choose a reason and the item → Submit. Expect an update in 24–48 hours. (Apple: Request a refund)
• Google Play: Google says contacting the app developer is often the quickest route, since most apps are made by third parties. Report unauthorized charges within 120 days. (Google Play refund policies)
• Amazon Prime: Paid members who haven't used their benefits are eligible for a full refund of the current period, processed in 3–5 business days.
• Anywhere else: Contact the merchant directly with the charge date and amount.

4. Last resort: dispute the charge

If you canceled and the merchant still won't fix a charge, contact your card issuer or bank about disputing it. Keep cancellation confirmations and receipts as evidence.

Let an app find them for you

If you'd rather not dig through statements, Rocket Money is one option: its site says it "instantly finds and tracks your subscriptions," and it says it can cancel unwanted subscriptions for you (its Premium plan includes a Subscription Cancellation Assistant). Visit Rocket Money.

Disclosure: we may earn a commission from some links on this site. See our affiliate disclosure.

How do I request a refund for an Apple subscription?

Sign in to reportaproblem.apple.com, choose "I'd like to" then "Request a refund," pick a reason and the subscription, and submit. Apple says to expect an update in 24 to 48 hours.

Does uninstalling an app cancel my Google Play subscription?

No. Google says uninstalling the app won't cancel your subscription—cancel it in Subscriptions in Google Play.

Can I get a refund on Amazon Prime?

Amazon says paid Prime members who haven't used their benefits are eligible for a full refund of the current membership period, processed in three to five business days.

Steps verified against official Apple, Google Play, Amazon, and PayPal help pages on 2026-10-14.