Brooks Running return policy

Standard return window

90-day trial run on Brooks gear, with free returns

Receipt / no-receipt

Start a return online with your order number and email, or from your account. To exchange a gift, contact Brooks.

Opened / used items

Brooks calls it a “90-day trial run”—the returns page says you can return gear if you aren’t satisfied. Defective products go through a separate Product Support form.

Exceptions

• No shipping or restocking fee, per Brooks’ returns page
• Gift exchanges: contact Brooks customer service

Refund method

Not detailed on the returns center page.

Holiday extensions

Not stated on the returns page we loaded (Oct 19, 2026).

Can I return worn Brooks running shoes?

Brooks’ returns page describes a “90-day trial run”: if you aren’t satisfied with your gear, return it for free. It doesn’t list condition rules on that page, so check the FAQ linked there before you send worn shoes.

Are Brooks returns free?

Yes—Brooks says there’s no shipping or restocking fee.