Can I Return This?
Which stores take returns of opened electronics?
Short answer: Apple, Costco, Dell and Microsoft Store accept opened electronics within their windows if complete and in like-new condition. Amazon, Best Buy, Guitar Center, Newegg, Samsung, Staples, Target and Walmart accept many opened electronics with conditions, shorter windows or fees.
Generated from our retailer data. Electronics usually have shorter windows than the store's standard policy, and missing accessories or packaging can mean a denial or fee. See also: strictest policies · Black Friday price adjustments
Yes: opened electronics accepted (in like-new condition)
| Store | What the policy says | Verified |
|---|---|---|
| Apple | Opened devices returnable within 14 days if complete with cords, adapters and documentation; opened software and downloads excluded. | 2026-10-14 |
| Costco | Satisfaction guarantee applies to electronics too, but TVs, computers, tablets, phones, cameras and similar items must come back within 90 days. | 2026-10-14 |
| Dell | Opened products returnable within 30 days in as-new condition with all original items; no restocking fee for personal-use consumers. | 2026-10-19 |
| Microsoft Store | Almost any physical product within 60 days in like-new condition with original packaging and all parts. | 2026-10-19 |
Yes, with conditions, shorter windows or fees
| Store | What the policy says | Verified |
|---|---|---|
| Amazon | Items should be in original or unused condition; damaged, used or incomplete returns can carry fees (up to 50% of the price; some opened software/games up to 100%). | 2026-10-14 |
| Best Buy | Opened products accepted in like-new condition with accessories and packaging; restocking fees on activatable devices ($45) and some categories (15%), and many opened consumables are excluded. | 2026-10-14 |
| Guitar Center | Most gear returnable in original condition within 45 days (recording/DJ gear 14 days), but computers, Apple hardware and opened software are not returnable. | 2026-10-19 |
| Newegg | Many opened items accepted; 15% restocking fee on opened drives, motherboards, GPUs, projectors and TVs; opened software/games/consoles not returnable. | 2026-10-19 |
| Samsung | Opened items accepted within 15 days if complete and factory-reset; 5–15% restocking fee unless damaged/defective (S and A Series phones exempt). | 2026-10-19 |
| Staples | Technology has 14 days in original condition and packaging; opened headsets, headphones and earbuds are not accepted. | 2026-10-14 |
| Target | Electronics get 30 days (Apple/Beats 14). Opened or damaged items may be denied; opened music, movies, games and software are exchange-only. | 2026-10-14 |
| Walmart | Consumer electronics and PCs: 30 days. Most items can be returned, but some opened items are exchange-only (e.g., opened unlocked phones, drones, projectors). Erase personal data first. | 2026-10-14 |
Exchange only once opened
| Store | What the policy says | Verified |
|---|---|---|
| Academy Sports + Outdoors | Electronics must be unopened for a refund; opened + defective → exchange for the same item only. | 2026-10-19 |
Opened electronics are final sale
| Store | What the policy says | Verified |
|---|---|---|
| GameStop | Opened new hardware, software, accessories, collectibles and PCs are final sale (defective items can be exchanged). | 2026-10-14 |
Electronics window stated, opened rules not spelled out
| Store | What the policy says | Verified |
|---|---|---|
| BJ's Wholesale | Electronics (TVs, computers, tablets): 90 days; opened DVDs, software and games are final sale. Opened-electronics rules otherwise not stated. | 2026-10-14 |
| Home Depot | TVs and computers get 30 days; the policy is framed around new, unopened merchandise and doesn’t spell out opened-electronics rules. | 2026-10-14 |
| Kohl's | Premium electronics get 30 days; opened-electronics rules aren’t spelled out beyond original condition/packaging. | 2026-10-14 |
| Lowe's | TVs and electronics get 30 days; the policy covers new, unused merchandise and doesn’t spell out opened-electronics rules. | 2026-10-14 |
| Office Depot | Technology, furniture and software get 14 days; technology isn’t returnable without a receipt. | 2026-10-14 |
| Sam's Club | Electronics and major appliances: 90 days; cell phones 14 days. Opened-electronics rules not stated in our summary. | 2026-10-14 |
| Temu | Electronics: 45/60/90 days depending on seller. | 2026-10-14 |
| Walgreens | Electronics returns are at store manager discretion (often a gift card). | 2026-10-14 |
Related questions
- What is Target's return policy for electronics?
- What is Costco's return policy on electronics?
- How long do I have to return a TV to Home Depot?
- How long do I have to return a laptop to Best Buy?
- What is Walmart's return policy on electronics?
- What is Sam's Club's return policy on TVs?
- What is BJ's return policy on electronics?
- What is Staples' return policy on electronics?
Which stores take returns of opened electronics?
Apple, Costco, Dell and Microsoft Store accept opened electronics within their windows if complete and in like-new condition. Amazon, Best Buy, Guitar Center, Newegg, Samsung, Staples, Target and Walmart accept many opened electronics with conditions, shorter windows or fees.
Which stores won’t take opened electronics back?
GameStop and Academy Sports + Outdoors limit opened electronics to exchanges or treat them as final sale, per their official policies.
Generated automatically from our retailer data. Each row shows when that store's official policy was last verified; most recent check 2026-10-19.