Newegg return policy

Newegg gives 30 days for most products, but only 15 days for computers, monitors, tablets and many electronics, so check the product page.

Verified from official page · Last verified 2026-10-19

Newegg uses 15- or 30-day windows depending on category, with a 15% restocking fee on some opened components and TVs, and no returns on open-box items or opened software.

Standard return window

30 days for most products; 15 days for PCs, laptops, monitors, tablets, headphones, audio and more (see product page)

Receipt / no-receipt

Request an RMA number within the return period; return labels are valid for 14 days. Marketplace sellers may add their own terms—check the Warranty & Returns tab on the product page.

Opened / used items

Opened returns accepted for many categories, but must include all accessories, packaging and labels. 15% restocking fee on opened hard drives, motherboards, graphics cards, projectors and TVs. Opened software, games, consoles and consumables are not returnable.

Exceptions

15 days: PC accessories, desktop PCs, notebooks/gaming notebooks, monitors, tablets, headphones & portable devices, home audio, projectors and more
90 days: Refreshed items
Manufacturer warranty only: drones, server components, selected printers/scanners
Non-returnable: office supplies, software, ink/toner, warranty service, digital games, special orders
Final sale: open-box items
Free return labels for items 50 lb or less; personal returns over 50 lb pay shipping

Refund method

Original payment method; gift purchases are refunded as store credit (Newegg Store Credit Gift Card).

Holiday extensions

No holiday extension stated on the return policy page (updated Aug 19, 2026).

Official policy: https://www.newegg.com/promotions/nepro/22-0073/index.html

Newegg return FAQs

How long do I have to return to Newegg?

30 days for most products, 15 days for categories such as desktop PCs, notebooks, monitors, tablets and headphones, and 90 days for Refreshed items. The product page’s Warranty & Returns tab shows the exact policy.

Does Newegg charge a restocking fee?

Yes—15% on opened hard drives, motherboards, graphics cards, projectors and TVs, unless they arrived damaged or defective. New, unopened returns have no restocking fee.

Can I return an open-box item to Newegg?

No. Newegg lists open-box items as final sale, though you can request a replacement within 15 days of delivery if it arrives damaged or defective.

Similar stores: Electronics & tech

Apple return policy — 14 days from receipt
Best Buy return policy — 15 days (60 for Plus/Total members)
Dell return policy — 30 days from invoice
GameStop return policy — 15 days new unopened; 7 days pre-owned
Guitar Center return policy — 45 days (14 for recording/DJ gear)
Microsoft Store return policy — 60 days from receipt
Samsung return policy — 15 days from delivery