BJ's Wholesale return policy
Verified from official page · Last verified 2026-10-14
BJ's accepts most returns within 365 days, with shorter windows for groceries, electronics, and mattresses.
- Standard return window
- 365 days for most items, new condition with accessories
- Receipt / no-receipt
- Proof of purchase required (items without proof are final sale; non-member returns without receipt not accepted).
- Exceptions
- Groceries: 90 days (Wellsley Farms money-back guarantee)
- Electronics (TVs, computers, tablets, e-bikes/scooters): 90 days
- Home (ACs, patio sets, mattresses): 30 days
- Damaged-on-inspection electronics: 14 days
- Final sale: trading cards, alcohol/tobacco/lottery, gift cards, opened DVDs/software/games, opened massage chairs, prescription eyewear, items with fuel added
- Opened mattresses (out of plastic) not returnable—manufacturer warranty
- Refund method
- Original form of payment; typically 5–7 days after approval.
Official policy: https://www.bjs.com/returnpolicy
BJ's Wholesale return FAQs
Can I return a mattress to BJ's?
Within 30 days—but mattresses out of the plastic covering or opened are listed as not returnable to BJ's (manufacturer warranty).
Common questions
- Can I return a mattress to BJ's?
- What is BJ's return policy on food?
- What is BJ's return policy on electronics?
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