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Dillard's return policy

Verified from official page · Last verified 2026-10-14

Dillard's accepts unused items with tags within 30 days.

Standard return window
30 calendar days from purchase (unless the receipt or point-of-sale notice states otherwise)
Receipt / no-receipt
Store returns need receipt/proof of purchase; returns accepted at any store except clearance centers.
Opened / used items
Original, unused condition with all tags attached and original packaging (unless defective).
Exceptions
  • Non-returnable: clearance marked down 65%+, certain extra-discount items, personalized merchandise
  • Gift returns: Dillard's gift card or merchandise credit
  • Check purchases: 10-day wait for cash refund
Refund method
Original tender form and amount (or merchandise credit at customer choice).

Official policy: https://www.dillards.com/c/returns

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