REI return policy
Verified from official page · Last verified 2026-10-14
REI members have one year to return; non-members have 90 days.
- Standard return window
- Members: 365 days; non-members: 90 days (from purchase)
- Receipt / no-receipt
- Proof of purchase required at any REI store or by mail. Re/Supply stores accept no returns.
- Exceptions
- Outdoor electronics: 90 days for everyone
- Final sale: in-store Re/Supply used gear, memberships, lift tickets, passes, gift cards
- Mail returns: $7.99 deducted for prepaid label
- Cash purchases $500+ refunded by check; store purchases returned by mail refunded by check
Official policy: https://www.rei.com/help/returns
REI return FAQs
How long do non-members have to return to REI?
90 days from purchase.
Common questions
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