SHEIN return policy
Verified from official page · Last verified 2026-10-14
SHEIN allows most returns within 30 days of delivery; first return per order free.
- Standard return window
- 30 days from delivery for most items (third-party sellers may differ)
- Opened / used items
- Clothing new, unworn, unwashed, tags and hygiene stickers intact; shoes/bags in original boxes.
- Exceptions
- Non-returnable: bodysuits, lingerie, underwear, jewelry, accessories, cosmetics, pet products, clearance, final sale
- Electronics: new, unused, inactivated
- First return per order free (Fair Use Policy applies)
- Refund method
- Original payment method or SHEIN Wallet.
Official policy: https://us.shein.com/return-policy-a-281.html
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