Ulta return policy
Verified from official page · Last verified 2026-10-14
Ulta’s current published rule is 30 days for original-payment refunds and merchandise credit from day 31–60 for most new/gently used beauty.
- Standard return window
- 30 days for refund to original payment; days 31–60 merchandise credit (new or gently used, original components)
- Receipt / no-receipt
- Proof of purchase expected. In-store or mail for ulta.com (customer pays mail shipping). DoorDash/Instacart/Uber Eats: in-store with marketplace receipt (credit rules vary). TikTok Shop: return only in TikTok app.
- Opened / used items
- New or gently used OK within windows. Non-returnable: gift cards; salon wigs/extensions; intimate wellness devices; Mini Brands Capsules must be sealed.
- Exceptions
- Past 60 days: mailed returns not refunded (sent back)
- UB Marketplace: within 60 days via Happy Returns process
- Shipping charges non-refundable for ulta.com
- Refund method
- ≤30 days: original payment (with listed PayPal/Afterpay/gift-card nuances). 31–60 days: merchandise credit / e-gift card for mail.
- Holiday extensions
- Not specified on the Guest Services returns section we loaded (third-party news has mentioned past holiday windows—confirm on Ulta for current season).
Official policy: https://www.ulta.com/guestservices/all
Ulta return FAQs
Can I return opened makeup to Ulta?
Yes—Ulta allows most new or gently used products within 30 days for an original-payment refund, or merchandise credit if returned days 31–60.
Is Ulta still 60 days for a full refund?
Ulta’s Guest Services page states full original-payment refunds within 30 days; returns from 31–60 days get merchandise credit, not a cash/card refund.
Common questions
Related
- Adidas return policy
- ALDI return policy
- Amazon return policy
- Apple return policy
- AutoZone return policy
- Banana Republic return policy
- Bath & Body Works return policy
- Bed Bath & Beyond return policy
- Best Buy return policy
- BJ's Wholesale return policy
- Chewy return policy
- Costco return policy
- CVS return policy
- Dick's Sporting Goods return policy
- Dillard's return policy
- Dollar General return policy
- eBay return policy
- Etsy return policy
- GameStop return policy
- Gap return policy
- H&M return policy
- Hobby Lobby return policy
- Home Depot return policy
- HomeGoods return policy
- IKEA return policy
- J.Crew return policy
- JCPenney return policy
- Kohl's return policy
- Kroger return policy
- Lowe's return policy
- Lululemon return policy
- Macy's return policy
- Marshalls return policy
- Michaels return policy
- Nike return policy
- Nordstrom return policy
- Nordstrom Rack return policy
- Office Depot return policy
- Old Navy return policy
- Petco return policy
- PetSmart return policy
- Publix return policy
- REI return policy
- Ross return policy
- Sam's Club return policy
- Sephora return policy
- SHEIN return policy
- Staples return policy
- Target return policy
- Temu return policy
- TJ Maxx return policy
- Trader Joe's return policy
- Uniqlo return policy
- Victoria's Secret return policy
- Walgreens return policy
- Walmart return policy
- Wayfair return policy
- Whole Foods return policy
- Zara return policy
- Situational return FAQs