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Petco return policy

Verified from official page · Last verified 2026-10-14

Petco: full refund within 30 days, credit through 60 days, receipt and ID required.

Standard return window
60 days: full refund within 30 days, merchandise credit days 31–60
Receipt / no-receipt
Proof of purchase and government ID required. No receipt or after 60 days: not eligible.
Exceptions
  • Prescription medicine/pharmacy: not returnable
  • Saltwater aquatic life, grooming/training services: nonrefundable
  • Companion animals/freshwater aquatic life: 30 days
  • Mail return shipping deducted; shipping charges nonrefundable
Refund method
Original tender within 30 days; merchandise credit days 31–60.

Official policy: https://www.petco.com/content/petco/PetcoStore/en_US/pet-services/help/help-easy-returns.html

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