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Marshalls return policy

Verified from official page · Last verified 2026-10-14

Marshalls: 30 days with receipt for a refund; otherwise merchandise credit.

Standard return window
30 days with register receipt (store purchases)
Receipt / no-receipt
Over 30 days, gift receipt, or no receipt → merchandise credit only. No-receipt returns need government photo ID, name, address, signature.
Opened / used items
Used, worn, or unsellable not accepted. Swimwear/intimates need tickets attached.
Exceptions
  • Return only to Marshalls stores (not TJ Maxx/sister brands)
  • Check purchases: 10 days before cash refund
Refund method
Original form of tender within 30 days with receipt.
Holiday extensions
Purchases 10/4/2026–12/24/2026 returnable through 1/25/2027.

Official policy: https://www.marshalls.com/us/store/jump/topic/Return-Policy-For-Items-Purchased-In-Stores/18400007p

Marshalls return FAQs

Can I return to Marshalls without a receipt?

Yes, for merchandise credit only, with government photo ID, name, address, and signature.

Common questions

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