Staples return policy
Verified from official page · Last verified 2026-10-14
Staples takes office supplies back any time but limits tech and furniture to 14 days.
- Standard return window
- Office supplies: any time; technology & furniture: 14 days
- Receipt / no-receipt
- Receipt or packing slip expected. No receipt and no lookup: in-store credit at lowest price in prior 30 days; ID required.
- Opened / used items
- Original condition and packaging. Opened headsets/headphones/earbuds not accepted.
- Exceptions
- Unopened boxed software: 30 days; opened/downloadable not refundable
- Ink & toner: unopened/unexpired any time
- AppleCare+: 30 days
- Gift/prepaid cards nonrefundable
- Refund method
- Original payment (cash for cash/debit/check in store; card credit).
Official policy: https://www.staples.com/sbd/cre/help-center/returns-policy/css
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