Uniqlo return policy
Verified from official page · Last verified 2026-10-14
Uniqlo: 30 days; online orders go back by mail only ($7 label fee).
- Standard return window
- 30 days (online: from shipping date; store: from purchase date)
- Receipt / no-receipt
- Store purchases: return in store with receipts. Online orders: return by mail only (stores cannot process online returns; online items can be exchanged in store).
- Opened / used items
- Unused, unwashed, with tags/accessories; opened packaging OK if all accessories present.
- Exceptions
- Not returnable: used/washed, damaged, altered, final sale, innerwear (underwear/bras), RE.UNIQLO used items, non-US purchases
- $7 return label fee for online returns
Official policy: https://faq-us.uniqlo.com/articles/en_US/Knowledge/Returns-and-Exchanges
Uniqlo return FAQs
Can I return Uniqlo online orders in store?
No—online orders must be returned by mail; stores can exchange them for a different size or color.
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