Can I Return This?
Foot Locker return policy
Foot Locker online orders returned by mail must arrive within 45 days of the shipment date, in store-bought condition with tags and the original box.
Partially verified · Last verified 2026-10-19
We could only confirm Foot Locker’s online mail-return terms: 45 days from shipment, unworn with tags and the original box, and a $6.99 fee unless you exchange.
Why needs verification: Foot Locker’s returns help page (footlocker.com/help/returns.html) loads its content with JavaScript and returned no policy text to our checks, so in-store rules, no-receipt rules and holiday dates are not confirmed. Facts here come from Foot Locker’s official returns portal.
- Standard return window
- Online orders by mail: returns received 45 days or more after the shipment date are not accepted (store-return window not confirmed)
- Receipt / no-receipt
- Not confirmed—Foot Locker’s main returns help page didn’t load for us. The online returns portal says to skip the mail label if you plan to return in store.
- Opened / used items
- Store-bought condition, including tags and the original shoe box.
- Exceptions
- $6.99 is deducted from mail-return credit unless you exchange
- Gift card is available as a refund option on the return form
- Refund method
- Credit card refunds may take 1–2 billing cycles to appear.
- Holiday extensions
- Not confirmed.
Official policy: https://footlocker.readyreturns.com
Foot Locker return FAQs
How long do I have to return to Foot Locker?
For online orders returned by mail, Foot Locker’s returns portal says returns received 45 days or more after the shipment date won’t be accepted. We couldn’t confirm the in-store window.
Are Foot Locker returns free?
Mail returns have $6.99 deducted from your credit unless you process an exchange.
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